Frequently AskedwithQuestions
Answers about Webb OS, C-Series hardware, deployment, connectivity, and warranty so your frontline teams stay productive.
Firmware
1 QsHow do I get firmware and documentation for Goolton devices?
Contact JK Intelligent via the contact form or email. We will provide the latest firmware packages and documentation for your deployment.
Support
1 QsHow can I contact support for hardware maintenance?
Submit a request with device model, serial number, and issue description via the contact form. JK Intelligent support will follow up within one business day.
Certificate
1 QsWhere can I find explosion-proof certificates?
Contact JK Intelligent to request the latest explosion-proof and safety certificates for C2000S and C5000D products.
Products
1 QsWhat products does JK Intelligent offer?
JK Intelligent delivers Goolton AR hardware including C2000S explosion-proof glasses, C5000D modular helmets, and M-Series optical modules, paired with solution design and deployment services.
Still have questions?
Contact Support
Our support team is ready to help with technical questions, deployment guidance, or anything else you need.